Terms & Conditions
Here at Work Hard Train Harder, LLC, we do our absolute best to make sure you and your information is as secure as possible. Thus, we do not collect personally identifiable information about you. In other words, we do not collect information such as your name, address, phone number or email address.
However, we may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address.
We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. We encrypt transmission of data on pages where you provide payment information. However, no security or encryption method can be guaranteed to protect information from hackers or human error.
Information we collect may be stored or processed on computers located in any country where we do business.
Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data. [https://www.wix.com/about/privacy]
All payments must be paid in full at least 24 hours prior to any Personal Training session and at least 48 hours prior to any Class. There are no substitutions of classes sessions allowed from week to week. Once a personal session or class has commenced by participation, the payment has been committed in full, regardless if the participant has attended the remaining sessions.
Acceptable payments: debit/ credit cards via online or in person. (All payments are subjected to taxes and fees)
WHTH understand that sometimes “life happens” and you have to cancel an appointment. As our clients, we hope that you understand that our schedules are very tight and as they say, “time is money.” WHTH has a very fair cancellation policy that allows you to give proper notice and not be penalized for the cancellation.
Cancellations out of a class or training session must be made with at least 24 hours’ notice. If a class or training session is cancelled less than a 24-hour time period from the start of the scheduled class/session, that class/session will be forfeited in full. All class cancellations must be made via email 24 hours prior to the start of the first class. There are no makeup sessions for any sessions missed or cancelled at the last minute. The only sessions that MAY be made up are those canceled by WHTH or act of God (blizzard, flood, life or death emergency, etc.) if WHTH so sees fit.
Lateness, Expirations & Terminations
If you arrive more than 15 minutes late for a scheduled Personal Training session, forfeiture of the session will result and the personal trainer has the right to leave the premises. All sessions are scheduled for 50 minutes and will end promptly 50 minutes from the scheduled start time. If a Personal Trainer arrives more than 15 minutes late for a scheduled Personal Training session, WHTH will add a free session to your Personal Training Package.
Each Personal Training Packages has its own individual expiration duration (30, 60, or 45 days) from the date of purchase. Personal training sessions are void after this time period. There are NO REFUNDS for services purchased that have commenced or the start date has passed. Services purchased that have not commenced, but the start date has passed will be CREDITED, to be used within 60 days (except PT packages). ONLY services purchased that have not commenced and the start date has not passed will be refunded. NO EXCEPTIONS. Must notify management via email (24 hours min.) prior to start date.
WHTH reserves the right to terminate any service(s) with immediate effect, with no right of refund, if, but not limited to the you, the participant continuously cancelling sessions, arriving late, or multiple no shows.
Assumption of Risk
As a participant, you understand and are aware that Activities, including the use of Equipment, are potentially hazardous activities. You acknowledge the possibility that injuries and physical and mental changes (“Injuries and Changes”) arising during and/or resulting from engaging in Activities does exist. Injuries and Changes include, but are not limited to, abnormal blood pressure, fainting, disorders in heartbeat, heart attack, and, in some instances, death. Participants acknowledge and understand that WHTH is a company/ business/ LLC, and that the Trainer(s) nor Staff are personally responsible for anything that happens to you including, but are not limited to, injuries, accidents, or damages to personal property. You understand Injuries and Changes could result in your becoming partially or totally disabled and incapable of performing any gainful employment or having a normal social life. You are voluntarily participating in Activities and using Equipment with knowledge of the dangers involved. As a participant, you understand and take sole responsibility for any and all Injuries and Changes that may occur to yourself and/or others, including but not limited to WHTH, related to any and all Activities associated with WHTH’s instruction, even if not specifically set forth in this document, whether or not they fall within the scope of reasonably foreseeable injuries related to such Activities, and whether or not undertaken in WHTH’s presence. Although WHTH will take precautions to ensure your safety, you expressly assume and accept sole responsibility for my safety and for any and all Injuries and Changes that may occur.
WHTH or yourself will provide the equipment or machinery to be used in connection with workouts, including, but not limited to, benches, dumbbells, barbells, and similar items (“Equipment”), and you will have control over the area in which you perform your workouts. As a participant, you represent and warrant any and all Equipment provided by you for training sessions (“Your Equipment”) is for personal use only. WHTH has not inspected Your Equipment and has no knowledge of its condition. You understand and take sole responsibility for Your Equipment. You acknowledge that although WHTH takes precautions to maintain the Equipment provided by WHTH (“Their Equipment”), Their Equipment and/or Your Equipment (“Their or Your Equipment”) may malfunction and/or cause Injuries and Changes (as defined below) and that you take sole responsibility to inspect any and all of Their or Your Equipment. Furthermore, You take sole responsibility for any Injuries or Changes WHTH sustains while using Your Equipment to demonstrate an Activity, or otherwise, and understand that WHTH will not hold you accountable for such Injuries or Changes.
By participating, you authorize WHTH to use, reproduce, and/or publish photographs and/or video that may pertain to you - including your image, likeness and/or voice without compensation. You understand that this material may be used in various publications, public affairs releases, recruitment materials, broadcast public service advertising (PSAs) or for other related endeavors. This material may also appear on “Work Hard. Train Harder! LLC” Internet Web Page. This authorization is continuous and may only be withdrawn by your specific rescission of this authorization. Consequently, “Work Hard. Train Harder.” may publish materials, use your name, photograph, and/or make reference to you in any manner that “Work Hard. Train Harder.” deems appropriate in order to promote/publicize service opportunities.
You acknowledge and agree no warranties or representations have been made to you regarding the results you will achieve from any services provided by WHTH. You understand results are individual and may vary. You acknowledge and have thoroughly read these terms and conditions and fully understand it is a waiver and release of liability. By participating in any WHTH activities, you are waiving any right you, or your heirs and/or assigns, may have to bring any and all legal actions or assert any and all claims against WHTH, its respective representatives, executors, and/or assigns. It is understood that your participation is your agreement freely and willfully and not under fraud or duress. These exculpatory clauses are intended to apply to any and all activities occurring during the time for which has been contracted with WHTH. You understand and agree with the information provided above.